Recently I was talking to a business owner [let’s call him George] about the skills required to be a highly effective leader of his team. I asked George out of all the skills we talked about, which ones he felt that he was the most effective in. He immediately responded, “I’m a really great delegator.”
Having already spoken with a couple of the key people in his business, I responded, “Ok. George, do you mind if I explore that one with you”. Naturally, George readily agreed.
“So what makes you a really great delegator?” I asked him.
‘“Oh that’s easy,” he responded. “I’m a really clear communicator. I give my team members really clear instructions about what they need to do. I trust them to get the job done. I don’t interfere. I feel I don’t micromanage them”.
“Ok George. Let’s examine that a bit more.” I said.
“How well do your team members do what you tell them to do?” George looked at my quizzically.
I continued, “How often are the things you tell people to do, done exactly the way you want them to?”
“How often do you need to pick up the pieces and ‘fix’ things up?”
“How often do you get frustrated with some of the people in your business?”
“How often have you said, it would be quicker and easier if I did it myself?” George’s head dropped and I knew I had him on the ropes.
“George are you a great DELEGATOR, or are you a great TELLER WHAT TO DO?”
George seemed confused for a moment. “What are you implying Faye? Are you implying that I’m not a great delegator? Are you implying it’s my fault when things don’t get done the way I want them to do?”
“George I’m not implying. I’m straight out saying you are NOT an effective delegator you are an effective ABDICATOR”.
In my experience George is not on his own. Delegation is both one of the most difficult AND one of the greatest skills we are to hone if we want to be effective leaders.
Following are the 8 tips to sharpen our skill in this area:
If you’d like to know how Rob and I could work with you to ensure you be the most effective delegator, get in touch. We’re here to support you achieving the business and the life you and your family deserve.
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